1. Introduction
In this Privacy Policy, “us”, “we” or “our” means OverCure Pty Ltd ABN 99 657 790 399 (“OverCure”) and our related bodies corporate and “you”, “your” or “yourself” means our customers and users.

We regard customer privacy as an important part of our relationship with our customers and are committed to respecting your privacy. Our Privacy Policy sets out how we collect, use, store and disclose your personal information. We have adopted, are bound by and will protect your personal information in accordance with the Australian Privacy Principles contained within the Privacy Act 1988 (Cth) (“Privacy Act”). These principles govern how we can collect, use, hold and disclose your personal information, as well as ensuring the quality and security of your personal information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Federal Privacy Commissioner at www.privacy.gov.au. Please read the following to learn more about our Privacy Policy.

By visiting or using the www.overcure.com.au website (“Site”), you agree to the practices and policies set forth in this Privacy Policy and you acknowledge and consent to our collection, use and sharing of your information as described in this Privacy Policy.

We may change our Privacy Policy from time to time by publishing changes to it on our Site. We encourage you to check our Site periodically to ensure that you are aware of our current Privacy Policy.

This Privacy Policy covers our treatment of personally identifiable information (“Personal information”) that we gather when you are accessing or using our Site and includes information or an opinion about an individual that is reasonably identifiable. For example, this may include your name, age, gender, postcode and contact details. It may also include financial information, including your credit card information. We do not knowingly collect or solicit Personal Information from anyone under the age of 18 or knowingly allow such persons to register for any service we offer. If you are under 18, please do not attempt to register any of the services we offer or send any information about yourself to us, including your name, address, telephone number, or email address. No one under the age of 18 is permitted to provide any Personal Information to us including by way of any services we offer. If we learn that we have collected Personal Information from a child under the age of 18 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 18, please contact us at info@overcure.com.au.

2. What personal information do we collect?
We may collect the following types of Personal Information from our users:

• name and username;
• mailing or street address;
• email address;
• telephone number and other contact details;
• age or date of birth;
• credit card information;
• your device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information;
• details of the products and services we have provided to you or that you have enquired about, including any additional information necessary to deliver those products and services and respond to your enquiries;
• any additional information relating to you that you provide to us directly through our Site or indirectly through your use of our Site or online presence or through other websites or accounts from which you permit us to collect information;
• information you provide to us through customer surveys; or
• any other Personal Information that may be required in order to facilitate your dealings with us.

We may collect these types of personal information either directly from you, or from third parties. We may collect this information when you:

• register on our Site;
• purchase a product or service from us;
• communicate with us through correspondence, chats, email, or when you share information with us from other social applications, services or websites;
• interact with our sites, services, content and advertising; or
• invest in our business or enquire as to a potential purchase in our business.

We may collect, hold, use and disclose your Personal Information for the following purposes:

• to enable you to access and use our Site and services;
• to operate, protect, improve and optimise our Site, services and our users’ experience, such as to perform analytics, conduct research and for advertising and marketing;
• to send you service, support and administrative messages, reminders, technical notices, updates, security alerts, and information requested by you;
• to send you marketing and promotional messages and other information that may be of interest to you, including information sent by, or on behalf of, our business partners that we think you may find interesting;
• to administer rewards, surveys, contests, or other promotional activities or events sponsored or managed by us or our business partners;
• to comply with our legal obligations, resolve any disputes that we may have with any of our users, and enforce our agreements with third parties; and

We may contact you by email or other means. For example, we may send you promotional offers on behalf of other businesses or communicate with you about your use of the Site. Also, we may receive a confirmation when you open an email from us. If you do not want to receive email or other mail from us, please indicate your preference by changing your account settings accordingly.

5. To whom do we disclose your Personal Information?
We neither rent nor sell your Personal Information in personally identifiable form to anyone. We may de-identify your Personal Information for use and disclosure of the anonymous data. We only share your Personal Information in personally identifiable form with third parties as described below:

• Agents – We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Unless we inform you otherwise, our agents do not have any right to use the Personal Information we share with them beyond what we deem necessary to assist us in performing such tasks.
• Business Transfers – We may choose to transfer all or part of our business. In these types of transactions, information (which may include your Personal Information) is typically one of the business assets that is transferred. Also, if all of our assets (or substantially all of our assets) are acquired, or if we go out of business or enter bankruptcy, Personal Information may be one of the assets transferred to or acquired by a third party.
• Protecting ourselves and others – We may release Personal Information when we believe in good faith that release is necessary to comply with laws; notify the Office of the Australian Information Commissioner about a data breach or report a matter for investigation; enforce or apply our conditions of use and/or other agreements; or protect the rights, property, or safety of us, our employees, our users, or others. We may exchange information with other companies and organisations (including governmental authorities) for fraud protection and credit risk reduction.
• With your consent – Except as set out in this Privacy Policy, you will be notified when your Personal Information may be shared with third parties and will be able to prevent the sharing of this information.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your Personal Information, at any time, by contacting us at info@overcure.com.au.

7. Is my Personal Information secure?
We endeavour to protect the privacy of your account and other Personal Information we hold in our records, but we cannot guarantee complete security. Unauthorised entry or use, hardware or software failure, and other factors may compromise the security of user information at any time.

The Site may contain links to other sites. We are not responsible for the privacy policies and/or practices on other sites. When following a link to another site you should read that site’s privacy policy.

8. Disclosure of Personal Information outside Australia
We may disclose Personal Information outside of Australia in accordance with this Privacy Policy. When you provide your Personal Information to us, you consent to the disclosure of your information outside of Australia and acknowledge that we are not required to ensure that overseas recipients handle that Personal Information in compliance with Australian Privacy Law. We will, however, take reasonable steps to ensure that any overseas recipient will deal with such Personal Information in a way that is consistent with the Australian Privacy Principles.

9. Using our Site and cookies
We may collect Personal Information about you when you use and access our Site.

While we do not use browsing information to identify you personally, we may record certain information about your use of our Site, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your computer.

We may also use 'cookies' or other similar tracking technologies on our website that help us track your website usage and remember your preferences. Cookies are small files that store information on your computer, TV, mobile phone or other device. They enable the entity that put the cookie on your device to recognise you across different websites, services, devices and/or browsing sessions. You can disable cookies through your internet browser but our websites may not work as intended for you if you do so.

We may also use cookies to enable us to collect data that may include Personal Information. For example, where a cookie is linked to your account, it will be considered Personal Information under the Privacy Act. We will handle any Personal Information collected by cookies in the same way that we handle all other Personal Information as described in this Privacy Policy.

10. Accessing or correcting your Personal Information
You can access the Personal Information we hold about you by contacting us using the Contact Us function and filling in the relevant information. Sometimes, we may not be able to provide you with access to all of your Personal Information and, where this is the case, we will tell you why. We may also need to verify your identity when you request your Personal Information.

If you think that any Personal Information we hold about you is inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected.

11. Contact Us
If you have any questions or concerns regarding our privacy policies, or for further information about our policies or practices, please send us a detailed message to info@overcure.com.au. We will make every effort to resolve your concerns.

Last updated on 23 May 2022 by OverCure Pty Ltd